I want to color my hair, but I'm
concerned about maintenance. What should
Discuss it with your Redken stylists
during your color consultation. Your
Redken Stylist will advise you about
using great products like the Redken
Color Extend haircare collection that
will keep your haircolor looking salon
fabulous between visits.
I color my hair myself, but I want a
big change. Should I go to the salon to
have a professional stylist help me with
this dramatic look?
Absolutely. Just bring in your ideas and
your inspiration such as photos or
magazine pages, and tell your Redken
Stylist what kind of haircolor you have
been using. Your Stylist will transform
your hair to just the look you want—you
will really see and feel the difference
in your hair with professional salon
I'm worried that coloring my hair
will damage it. Is that true?
Some haircolor products are high in
ammonia and/or contain minimal
conditioning ingredients which can
result in noticeable damage to your
hair. Redken haircolor products are
developed to condition your hair as they
color it, leaving your hair looking and
feeling better than it did before.
I'm just starting to go gray. Is
there a way to blend the gray into my
Yes. Shades EQ Equalizing Conditioning
Color Gloss is perfect for blending away
gray for natural looking results.
My hair is very long. Will that make
it harder to color?
No. Your stylist will take your hair's
length into account when creating your
custom Redken Color formulation.
However, longer hair tends to have drier
and more porous ends, and therefore may
require a different formulation than
I'm happy with my hair's natural
color, but I'd like it to be shinier. Is
there a product that will do that?
Redken's Shades EQ will do just
that—your stylist can glaze your hair
with a clear gloss, which will not
affect your color at all—it will simply
make it shinier.
I've tried to cover my gray hair
myself and it didn't work. Will I get
better results in a salon?
Yes. You will benefit from your Redken
Stylist's expertise. He or she will
create a custom color formulation for
you with Redken products that are
designed to blend or cover gray, and use
expert application techniques to give
you just the look you want.
I tend to have allergies. How can I
be sure I won't have a reaction when I
get my hair colored?
Your Redken Stylist will give you a
"patch test" 48 hours prior to your
color service. He or she will clean an
area about the size of a quarter on the
inside of your elbow, and then apply a
test solution of the color formulation.
If no reaction occurs over the next 48
hours, then you are ready to color.
Can I color my hair and have another
chemical service (such as a permanent
wave or relaxing) on the same day?
It depends on the type of color service
you get. If a demi-permanent color is
applied, generally you can have another
chemical process on the same day. If
permanent color or some types of
highlights are applied, Redken
recommends waiting a week to ten days
for your color after another chemical
How much should I expect my color
service to cost?
Costs vary from salon to salon, and from
stylist to stylist—and of course they
depend on which color service you have
done! Generally a single process color
will be less expensive than highlights
or more complicated color services, but
confirm with your salon when you call to
schedule an appointment.
How do I know how much to tip my
Tipping customs vary across the country.
A good guideline is to tip 15-20% of
your total bill. If your stylist had an
assistant such as someone who shampooed
your hair, it is courteous to also tip
If I'm not happy with my hair after
it's been colored, what should I do?
Your stylist wants you to be happy. Good
color results start with a good
consultation—come to the salon prepared
The Salon for some tips), and be
clear about your desired look. If you
are unhappy with your color for any
reason following the service, discuss it
with your stylist as soon as possible to
see how the situation can be remedied.